Privacy & Safety
How to Secure Your Robot Vacuum App Account
The account that controls your robot vacuum deserves the same care as any connected-home account. These steps are general good practice, not a guarantee against every risk.
Quick answer
Use a strong, unique password, turn on two-factor authentication if the app offers it, review shared access and linked services, keep firmware and the app updated, and remove the robot from your account before selling it.
Password and sign-in
- Use a unique password, ideally from a password manager.
- Avoid reusing the password from another service.
- Turn on two-factor authentication where available.
- Be careful with "sign in with" options and what they share.
Shared access
If family members share control, review the list periodically, especially after a move-out or a change of household.
Linked services
Alexa, Google and other integrations hold a link to your account. Remove ones you no longer use; see voice control and smart home routines.
Keep software updated
Update the robot's firmware and the app when updates are offered. Fixes for problems are often included in updates.
Network basics
- Protect your Wi-Fi with a strong password.
- Keep the router's firmware up to date.
- Consider a separate network for smart-home devices.
Before selling or giving away
- Remove the robot from your account.
- Delete maps and history in the app.
- Factory reset as your manual describes.
- See cloud maps and data privacy for what to check.
Frequently asked questions
Does my robot vacuum need two-factor authentication?
It is good practice where offered, especially if the robot has a camera.
What if I forgot to reset a robot I sold?
Remove it from your account and change your password. Contact the manufacturer if needed.
Are robot vacuums hackable?
Any connected device carries some risk. Updates, strong passwords and network basics reduce it.