Robot vacuum guides · Troubleshooting
Troubleshooting guides.
Fix the errors that actually happen — stuck robots, Wi-Fi drops, a dock that will not empty, and app connection problems.
Robot Vacuum Won’t Charge? Troubleshooting Guide
Step-by-step fixes when a robot vacuum won’t charge, from dirty contacts to dock placement to knowing when the battery actually needs replacing.
Robot Vacuum Stuck in a Loop? Navigation and Boot Loop Checks
A robot vacuum can be stuck in a cleaning loop or a startup (boot) loop. Learn how to tell which you have and what to check for each, in a safe order.
Robot Vacuum Won’t Connect to Wi-Fi
Fixes for a robot vacuum that won’t connect to Wi-Fi, from network band issues to app pairing resets, in the order most likely to actually fix it.
Robot Vacuum Losing Suction? Common Causes and Fixes
Robot vacuum losing suction? Work through the bin, filter, brush roll, airway and seals in order, with notes on when a part or battery may need replacing.
Self-Empty Base Not Emptying? What to Check
Self-empty base not emptying? Check the bag, seal, filter, alignment, dust path and cycle rules in order, and learn what is normal versus a fault.
Robot Vacuum Error Codes Explained
How robot vacuum error codes work, common categories (brush, wheel, sensor, dust bin, battery, cliff), and how to find your model's exact code list.
Robot Vacuum Leaving Streaks When Mopping
Why a mopping robot vacuum leaves streaks or dirty marks: dirty pads, detergent, water flow, floor type and dock upkeep, with fixes to try in order.
App Not Finding Your Robot Vacuum? Fixes to Try
App not finding your robot vacuum? Check network band, guest networks, router settings, app and firmware updates, permissions and how to re-pair the robot.
Robot Vacuum Stuck Under Furniture: Causes and Fixes
Why a robot vacuum wedges under a couch or bed, and practical fixes: check the gap, clean sensors, add no-go zones, or adjust the furniture.
Robot Vacuum Won’t Return to Its Dock: Causes and Fixes
Why a robot vacuum fails to find or dock with its base, and what to check: dock position, clearance, signal, sensors, map and battery. General guidance.
Robot Vacuum Map Lost or Wrong: What to Check
Why a robot vacuum loses its map, shows the wrong layout or merges rooms, and what to check first: dock, doors, lighting, updates and when to re-map.